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🚚 Shipping & Delivery

We offer fast, reliable shipping across all of Egypt. Orders are typically delivered within 3 to 7 business days, depending on your city. We prioritize speed so you can start styling your room as soon as possible.

Yes! We offer free shipping on all orders over 1,999 EGP. For orders below this amount, a small flat-rate shipping fee is applied at checkout. It's our way of helping you build your dream room without the extra cost.

📦 Orders & Payments

To make shopping easy, we accept Cash on Delivery (COD) across Egypt, as well as all major credit and debit cards. Your security is our priority, so all online transactions are processed through a 100% secure payment gateway (Paymob).

Absolutely. Once your order is shipped, you will receive a tracking number via SMS or email. You can use this to follow your Roomzy decor from our warehouse right to your doorstep.

🔄 Returns & Exchanges

We want you to love your decor! If you aren't 100% satisfied, we offer easy returns and exchanges within 14 days of delivery. The item must be in its original condition and packaging. Just contact our team, and we'll handle the rest.

Our items are packed with extra care, but accidents can happen. If your item arrives damaged, please contact us within 24 hours with a photo of the product, and we will send you a replacement immediately at no extra cost.

For products that require a deposit, please note that the deposit is non-refundable. These products are made to order specifically for you — once production begins, we cannot cancel or refund the deposit. If you have any questions about which products require a deposit before purchasing, feel free to reach out to us before placing your order.

✨ About Roomzy Products

Yes, we are a proud Egyptian hub for trendy room decor. Many of our flagship items are designed and crafted locally from A to Z to ensure unmatched quality and unique style you won't find elsewhere.

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